Practice management
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology.
The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Catherine Jennings
Practice manager
James Gubb
Reception and Admin Manager
Administration team
Katrina
Scanning Clerk
Chloe
Scanning Clerk
Rachael
Prescription Clerk
Laurie
Prescription Clerk
Jean
Registration Clerk
Reception team
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses.
They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Cassie
Harry
Michelle
Claire
Joy
Lauren
Alison
Secretaries
Sally
Debra
