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You can contact a doctor, nurse or health professional online using our online form
The Limes Surgery – Appointment Changes from 1st February 2025
From 1st February 2025, we’re launching a new way of how we deal with clinical and administrative requests into the surgery. This is commonly termed triage and is aligned with the government’s mandate to improve access to healthcare.
All patient requested appointments will be read and reviewed by the duty GP, ensuring a faster, doctor-led approach to care—no more “8am rush.”
What You Need to Do:
Submit your request through the NHS App or online via our website.
The NHS App gives you a simple and secure way to access a range of NHS services, including ordering repeat prescriptions, booking and managing appointments and access to your GP health record.
For more information on how to use the NHS App click here
If needed, a family member or carer can complete the form on your behalf.
If this is not possible speak to our reception team.
From now until 1st February 2025 nothing will change from how you normally access our services.
For urgent same-day appointments: Call 01992 464533 from 8am (Mon–Fri).
For routine appointments: Use the online form or call us 01992 464533.
Thank you for your support as we introduce this improved system!
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
